1. All participants are requested to strictly follow the rules of the venue at all time.

2. COVID-19 rules and regulations should be adhered to as per the organizer and venue.

3. The Organizer is not responsible for any lost items left unsecured at the venue.

4. No food or drinks are allowed inside the venue. 

5. All participants must wear the event wrist band at all times. Failing to wear your wrist band may disallow you to enter the venue. Replaced Wristbands are charged at AED 50.

6. The Organizer reserves the right to refuse entries which are not in the best interests of the festival.

7. Smoking is not allowed inside the venue (unless in the designated area).

8. Attendees causing damage to the venue's properties will be subject to charges.

9. Organizers are not responsible for “artists no show” situations. There will be no reimbursement of tickets in case of “artist no-show”.


- All tickets are non-refundable.

- In case of a COVID-19 infection, the ticket is refundable upon submitting a positive PCR test result certificate.
The refund excludes the 5% online transaction fees that were charged at the time of purchasing the ticket. 

- In the event that you cannot attend for whatever reason, you may re-sell your ticket to another customer with no additional charges. In which case, the order number, name and email address of the new customer must be provided.